Refund Policy

Last Updated: July 05, 2025

1. Introduction

At Boostleveling.com, owned by Restu Ariadi, we strive to ensure complete customer satisfaction with our services. This Refund Policy outlines the conditions under which we offer refunds for our game boosting and leveling services.

By purchasing services from Boostleveling.com, you agree to the terms of this Refund Policy.

2. Eligibility for Refunds

2.1 Service Not Started

If your order has been placed but our boosters have not yet started working on it, you are eligible for a full refund upon request.

2.2 Service in Progress

If your order is already in progress, you may be eligible for a partial refund based on the percentage of the service that has been completed. The refund amount will be calculated as follows:

Refund Amount = Total Order Amount - (Total Order Amount × Percentage of Service Completed)

2.3 Service Completed

Once a service has been marked as completed, refunds are generally not available unless there is a verifiable issue with the quality of the service provided.

2.4 Service Quality Issues

If you believe that the service provided does not meet the standards described on our website or there are other quality issues, you may request a refund within 48 hours of service completion. Each case will be reviewed individually by our customer support team.

3. Non-Refundable Circumstances

Refunds will not be issued in the following circumstances:

• If you have violated our Terms and Conditions
• If you have provided incorrect account information or credentials that prevent our boosters from completing the service
• If your account is banned or suspended by the game publisher during the boosting process for reasons not related to our services
• If you request a refund after 48 hours of service completion
• If you have already used or benefited from the completed service

4. Refund Process

To request a refund, please follow these steps:

1. Contact our customer support team at [email protected] with the subject line "Refund Request"
2. Provide your order number and the reason for your refund request
3. Our team will review your request and respond within 48 hours
4. If your refund request is approved, the refund will be processed using the same payment method used for the original purchase
5. Depending on your payment provider, it may take 5-10 business days for the refund to appear in your account

5. Payment Processing Fees

Please note that payment processing fees charged by third-party payment processors (typically 2-4% of the transaction amount) may be deducted from your refund amount, as these fees are not refundable to us.

6. Special Promotions and Discounts

Services purchased with special promotions, discounts, or coupon codes may be subject to different refund terms, which will be specified in the terms of the promotion.

7. Dispute Resolution

If you are not satisfied with our decision regarding your refund request, you may contact us to escalate your case for further review. We are committed to resolving all disputes fairly and amicably.

8. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

9. Contact Us

If you have any questions about this Refund Policy, please contact us at [email protected].